Reviews decide who gets the call — and the businesses with the most recent 5-stars win the map pack. The Review Agent asks every happy customer at the perfect moment, routes them straight to Google, and drafts an on-brand response to every review for you to approve.
After every completed job or appointment, the agent sends a friendly, personalized review request by SMS or email — timed for the moment satisfaction peaks, not three weeks later. One tap takes the customer straight to your Google review form.
It doesn't stop at asking. Every new review gets an on-brand draft response — thankful for the 5-stars, careful and professional for anything less — queued for your approval before it posts. Steady requests plus steady responses is exactly what Google's local algorithm rewards.
Nearly every local buyer reads reviews before calling, and recency counts: a stream of fresh 5-stars beats a bigger, older total. Consistent asking is the whole game — and that's what an agent never forgets to do.
Audit my reputation →A job closes in your CRM and the request goes out at the moment of peak satisfaction — personalized, polite and compliant with CASL.
One tap lands the customer on your Google review form — no hunting, no friction, so far more happy customers actually finish the review.
Every review gets an on-brand reply drafted for your approval — including careful, professional drafts for the rare negative one.
Answers every new lead and missed call in seconds — by SMS, email and voice — qualifies them, and books the appointment.
Qualifies and books leads straight to your calendar, sends reminders, and cuts no-shows.
Answers FAQs, captures and routes leads on your site 24/7 — handing hot ones to the Speed-to-Lead Agent.
Volume and timing. It asks every customer, automatically, at the moment satisfaction peaks — right after the job or appointment — with a one-tap link to your Google review form. Most businesses ask sporadically or not at all; simply asking everyone, well, typically multiplies review volume.
Yes, done properly. Requests go to your own customers after a real transaction, with consent and unsubscribe handling built to CASL requirements. The agent never posts fake reviews or gates unhappy customers — it just makes asking consistent and easy.
It drafts a response to every new review — on-brand and personalized — and queues it for your approval before anything posts. Responding to reviews signals an active business to both Google and future customers, and it's the step almost everyone skips.